What you need to know
Stress. Depression. Financial difficulties. Life can be messy. The Employee Assistance Programme (EAP) is a confidential counselling and information services programme to assist you in coping with personal, work, financial, or legal issues. Whatever the problem, you can contact our EAP 24 hours a day, 365 days a year.
How to get started
Sign up online (access code: PayPal).
Cover for you and your family
You’re automatically enrolled in the EAP at no cost to you. Up to 10 counselling sessions are available to you and your family members, per issue, per year, for free.
Referrals and more
Receive free telephone information, advice, and counselling service for:
- Emotional and mental health well-being
- Maintaining a healthy lifestyle
- Successful communication
- Alcohol and/or drug abuse
- Relationship issues
- Legal concerns
- Financial concerns
- Dependent adult care
- Childcare needs
- Everyday concerns and resources
Whatever the problem, you can reach someone through the EAP anytime, anywhere. Watch a short video to learn more about Optum EAP services, or view the brochure (English) | (Italian).
Optum testimonial: Meet Donnie
"I have OCD and have to expend a lot of mental energy and focus to manage what’s going on around me. I have pretty well-honed coping skills for threading that needle, as long as everything goes according to plan. However, after my father passed away very abruptly from lung cancer, my carefully balanced spinning top hit an obstacle and was wobbling, slowing down and teetering toward a possible crash.
When I called, the reps on the phone were warm, caring and friendly. They listened without judgment and directed me to the proper resources. The process was seamless in connecting me with the help I needed quickly. It was a true lifesaver for getting myself back in balance.
Nothing feels heavier than that phone when you think you’re alone, but believe me when I say you are going to be greeted on the other end by someone who cares. If you feel stressed or overwhelmed – at work or at home – reach out. It’s there whenever, wherever you need it. It’s free. It’s confidential, and it provides instant help with any issues or challenges you may be having. I’m so grateful I decided to call.”
Helpful resources
Explore the Optum article and webinars below for tips and support to manage your mental health.