Time off

What you need to know

Taking time off — away from your job — is vital to being at your best. We support this by offering ample time off for all kinds of situations.

Bereavement

When You Lose a Loved One

Your family time is important. When a loved one passes away, we want you to have the time you need to take care of your family and yourself.  PayPal provides a Global Bereavement benefit with uniform guidelines for length of absence. There is no impact to pay or benefits while on bereavement time off.

Make the Request

  • You must inform your manager before taking bereavement leave.
  • Non-exempt employees should follow the established PTO process, tool, and attendance guidelines for your location and business unit.
  • Exempt employees should follow the standard Time Off Request process in Workday by selecting Bereavement as the time off type.

Know the Bereavement Guidelines

You can receive paid time off for up to 20 consecutive business days for the loss of a: spouse, committed same-sex partner, domestic civil union partner, child, stepchild, committed same-sex partner’s child, domestic civil union partner’s child, or stillborn child.

You can receive paid time off for up to 3 consecutive business days for the loss of a: parent, parent-in-law, stepparent, grandparent, grandchild, legal guardian, sibling, or miscarriage.

You can receive one day of paid time off for the loss of an: aunt, uncle, brother-in-law, sister-in-law, daughter-in-law, cousin, niece, or nephew.

Your manager may approve up to two additional days of paid time off if out-of-town travel is required.

Local laws may expand on PayPal’s bereavement policy, but should not be taken in addition to the bereavement time off offered by PayPal.

Bereavement time off is paid at the employee's base rate of pay at the time of the absence for the number of hours the employee otherwise would have worked that day.

Community Impact Time Off

Through our charitable giving initiative, PayPal Gives, you’re eligible for paid Community Impact Time Off at 100% of your base pay for 8 hours per year while volunteering at a qualifying charitable organization. Community Impact Time Off is available after your first year of employment.

Find out more about Community Impact Time Off. (This page is only accessible within the PayPal firewall.)

Jury Duty

Eligibility

The Company understands that it is the obligation of all US citizens to serve on a jury when summoned to do so   and are allowed time off to perform such civic service as required by applicable law. All employees are eligible for Jury Duty Leave starting on their first day of employment.

Jury Duty Leave may be taken up to two weeks in any rolling 12-month period and will be paid for any work missed while they are on jury duty.

An employee may take unpaid leave or elect to use any available PTO for any remaining time required for their jury duty service in accordance with applicable PayPal policies.  

Jury Duty Leave taken by eligible non-exempt employees will not be considered as hours worked for purposes of calculating overtime compensation.

An employee may not use, and managers may not approve the use of, Track Free Vacation in place of a Jury Duty Leave. If an employee uses Track Free Vacation for a leave that should have been a Jury Duty Leave, as determined by PayPal, the employee and their manager may be subject to disciplinary action in accordance with PayPal’s Code of Conduct and other applicable policies.

Process for Requesting Jury Duty Leave

An eligible employee must provide the Company with proper notice of their request to perform jury duty service and should inform their manager of the expected length of service/time off.  If the requested absence could have a significant impact on business operations, as determined by PayPal, the Company may ask the employee to try to postpone their service. If the employee is excused from their service during business hours or while the employee was otherwise scheduled to work, the employee must report to work immediately following their service unless otherwise approved by the employee’s manager, subject to applicable law. The employee must provide a copy of their summons and verification of service.

Exempt Employees:

  • Notify your manager as soon as possible so that any necessary arrangements to cover your duties can be made.
  • Provide a copy of your summons.
  • Submit your request in Workday.
  • For any changes, notify your manager as soon as possible and make any necessary adjustments in Workday.
  • Following conclusion of your service, provide a copy of the verification of service

Non-Exempt Employees:

  • Notify your manager as soon as possible so that any necessary arrangements to cover your duties can be made.
  • Provide a copy of your summons.
  • Submit your request through Kronos.
  • For any changes, notify your manager as soon as possible and make any necessary adjustments in Kronos.
  • Following conclusion of your service, provide a copy of the verification of service

Your Benefits While on Leave

  • An employee will continue to be eligible for any health and welfare benefits in which the employee participates during a Jury Duty Leave period, in accordance with the terms and conditions of those benefits. Please see the Your Benefits on Leave document for the treatment of each benefit program while on leave.
  • Employees will not accrue paid time off benefits or be paid for holidays while on leave.

Paid Sick Time

Getting sick. Medical appointments. A sick family member who needs care. Paid Sick Time gives you the time you need to deal with these issues.

Non-exempt employees: Eligible for 5 Paid Sick Time days (40 hours) per year. Accrual is per pay period until you reach the max 5 days.

Exempt employees: Eligible for 5 Paid Sick Time days per year. You receive all 5 days annually at the beginning of the year (or upon hire date).

Non-Exempt – Paid Time Off (PTO)

All employees are entitled to take time away from work.  

Non-exempt employees (PTO)  

How it works

  • You earn PTO on your first day of employment
  • Part-time employees earn PTO time pro-rated, based on their scheduled hours
  • PTO rolls over, but will stop accruing once you reach 1.75 times your annual accrual rate
  • Accrued PTO must be exhausted before requesting unpaid personal leave
  • You're required to use your accrued PTO and paid sick leave while on FMLA
  • Accrued PTO balances are payable upon termination. A negative PTO balance will be deducted from your final paycheck.
  • If your status changes from non-exempt (PTO) to exempt (Track Free Vacation or TFV), your PTO balance will be frozen, and payable upon termination

Exempt – Track Free Vacation (TFV)

Guidelines for U.S. Exempt Employees

Taking time off from work is vital to your wellbeing. At PayPal, we’re proud of our flexible time-off policies to help you rest, recharge, and take care of yourself and your loved ones. We encourage a culture where our leaders and managers are proactive about working with their teams to help create that work-life balance.

Learn more below about our flexible approach to helping you find that balance outside of work.

About Track Free Vacation

Track Free Vacation (TFV) is time off that eligible PayPal employees can use for vacation or other personal matters. We like to keep things simple here, and while TFV isn’t tracked in a timekeeping system, employees must work with their manager to plan for taking a reasonable amount of time off to balance personal needs with business priorities. PayPal does not limit the amount of TFV that an eligible employee may take. For more information, please see TFV Terms and Conditions below.

Who’s Eligible?

All U.S. full-time and part-time exempt employees working at least 20 hours per week are eligible for time off through TFV.

Taking Track Free Vacation

  • Employees should coordinate TFV with their manager with sufficient notice to ensure appropriate coverage and to minimize disruption to the business.
  • Managers should work proactively with their reports to consider TFV requests, taking into account factors such as, but not limited to, business priorities, business continuity, the employee’s ability to meet their commitments, and fairness to the employee’s coworkers.

Pay and Benefits Continuation

  • Employees will receive their regular base salary while using TFV.
  • All active benefits will continue, subject to employee contributions and applicable plan terms, while on TFV.
  • TFV is not accrued or paid out during employment or upon termination of employment.

Coordination with Other Leave Programs

Certain absences may be classified as a leave of absence rather than TFV and will require discussion with the employee’s manager and Human Resources. PayPal does not allow the use of TFV as a substitute or to extend any other approved leaves. These other leave types include, but are not limited to:

  • Paid Sick Time
  • Bonding/Parental Leave
  • Family Medical Leave
  • Bereavement Leave
  • Paid Family Leave
  • Short-Term/Long-Term Disability
  • Jury Duty
  • Military Leave
  • Sabbatical

PayPal’s Corrective Action Guidelines for the US may apply in the event of nonadherence to these TFV guidelines. The inappropriate use or approval of TFV may subject the employee and/or manager to disciplinary action, up to and including termination of employment.

TFV Terms and Conditions

TFV is not automatically granted or guaranteed. The ability for an employee to take TFV is contingent upon manager approval, and there may be times where TFV requests are denied.

TFV does not allow employees to modify their standard work schedule (e.g., 5-day workweek to 4-day workweek) or full-time equivalency (e.g., full time to part time). Any change to an employee's regular work schedule or status or work hours must be approved by the employee's manager and Human Resources.

PayPal does not limit the amount of TFV that an eligible employee may take, and TFV does not accrue.  An employee may choose to work fewer hours in a day or fewer hours in a given time period, request blocks of time off, or take TFV in any other combination so long as the timing and use of TFV does not negatively impact job performance or an employee’s ability to meet work-related deadlines and other commitments to PayPal. To this end, TFV must be approved by the employee’s manager.

Because no particular amount of time off is promised, guaranteed, vested, or accrued, employees who do not schedule a sufficient amount of TFV will not receive any additional pay or benefits from PayPal and may work more hours for the same pay than other employees who have scheduled more TFV. Similarly, because TFV does not accrue, employees who elect not to take TFV are not paid for “unused” TFV upon separation from employment.

The rights, if any, of employees to participate in the benefit programs and to receive benefits under such programs are governed by the terms and conditions of the applicable benefit plans and PayPal policies (the “Benefit Plans”), rather than any summary or other communication. In the event of any conflict between any summary or other communication and the Benefit Plans, the applicable Benefit Plan shall control. Information contained in this communication does not create a right to employment and will not be interpreted as forming an employment contract or affecting an employee’s employment status, which remains at-will. PayPal reserves the right to make changes or cancel any benefits at any time, at PayPal’s sole discretion.

Provider contact information

HR Hub

This page is only accessible within the PayPal firewall.